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• How an administration order is set up

  Sets out the steps a court goes through in setting up an administration order

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine

• Check if you’ve experienced a hate crime or hate incident

  Check what a hate crime or hate incident is, and how to know if what you’ve experienced counts as a hate crime or hate incident

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud