Search

• Check if a room counts as an extra bedroom for Housing Benefit

  Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• Work you can do while getting ESA

  While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Repossession by your landlord's mortgage lender

  Check what happens if your landlord hasn't paid their mortgage. Check if you'll be evicted or if you have the right to stay

• Stopping bailiffs taking your vehicle

  Check how to stop bailiffs taking your vehicle and get it back if it's been clamped