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• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Applying for British citizenship

  How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Taking action

  Taking action Asking for adjustments to help with your disability Deciding what to do about housing discrimination Preparing to challenge your eviction if you've been discriminated against Gathering

• Taking action

  Information about taking action against discrimination at work. Get help if you need to take action, including deciding what to do and collecting evidence

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Check your options for getting out of debt

  Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy

• Before you get work done on your home

  Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs