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Credit sale
Information about what credit sale is, how it works and interest-free deals
Check if you can get more time to deal with your debts (Breathing Space)
Check if the Breathing Space scheme could give you more time to decide what to do next about your debt
Contact the consumer service for energy problems
Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply.
Get help with faulty solid wall insulation
If you got faulty solid wall insulation from the Energy Company Obligation (ECO) or Great British Insulation Scheme (GBIS), check if you can get it fixed for free
If you get a letter saying you’ve broken a bankruptcy rule
Find out what to do if you get a letter about a bankruptcy offence or a bankruptcy restrictions order
Letter to complain about your energy supply being switched without your agreement
Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent
Getting help from a motor trade association
How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer
Check if your previous energy supplier owes you money
How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you