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• Applying for a Blue Badge

  Find out whether you're eligible for a blue badge to help you park more easily, and how to apply

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy