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• Discharge from bankruptcy

  Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards

• If your ESA is ending because of the 1-year limit

  What you can do if your new style or contribution-based ESA is ending

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Help with legal fees when you separate

  Legal help or going to court when you split from your partner can be expensive. Find out about legal aid and other ways to save money on legal costs

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Who must comply with the public sector equality duty?

  Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty