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  • Preparing for your ESA medical assessment

    What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next

  • If your landlord didn’t follow deposit rules

    Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation

  • Solve an ongoing consumer problem with a business seller

    The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR).

  • Finding free or affordable legal help

    Find out how to get legal help if you're on a low income, including advice from a law centre or legal aid solicitor, and trial or tribunal representation by a pro bono barrister

  • Ask the council for money or help to do repairs

    Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

  • Payday loans

    Overview and content list for payday loans. Read our advice about payday loans, including reasons to complain about your lender and making a complaint.

  • Grievance meetings

    Overview and content list for grievance meetings. Find out more about dealing with grievances at work, complaining about a problem and how to write a letter.

  • Negotiating with your employer

    Information about negotiating with your employer. Get help talking to your employer about a problem, using early conciliation and making a settlement agreement.