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Reporting to Trading Standards
Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.
E (Gas and Electricity) customer service
Customer service contact details and scores for E (Gas and Electricity). Find out how well E (Gas and Electricity) customer service performs and how to contact them
How to get a debt relief order
Sets out the steps you need to follow in the process of applying for a debt relief order
E.ON Next customer service
Customer service contact details and scores for E.ON Next. Find out how well E.ON Next customer service performs and how to contact them
Outfox Energy customer service
Customer service contact details and scores for Outfox Energy. Find out how well Outfox Energy customer service performs and how to contact them
Help with the cost of transport if you're disabled
Find out if you're eligible for help with the cost of transport if you're disabled, for example free bus passes and railcards, and how to apply
Claim back credit from your energy supplier
Why your bill might be in credit, when to consider claiming back credit, how to claim back credit
If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further