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  • Q1 - moving around and using steps

    Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

  • Payment of benefits and tax credits

    Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

  • Taking action about human rights

    Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

  • Problems with work if you have a Health and Care Worker visa

    Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker

  • Getting British citizenship for children

    Check if your child can become a British citizen if they were born in the UK, have a British parent, migrated to the UK or are eligible another way

  • If you can't pay your water bill

    What can happen when you owe your water company money and what you can do about it. Check what actions you can take

  • Claiming new style ESA

    Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

  • Report a scam

    If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather