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Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback
Eviction for mortgage arrears
Check whether you can stop your eviction, and what to do if you can’t
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
Preparing your finances for retirement
When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension
If your bank account is frozen after you go bankrupt
Find out what to do if your bank account is frozen after you go bankrupt, including how to open a new account or get a prepaid debit card
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Cancelling your debt management plan
Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees.
Applying for an administration order
Tells you the form to use to apply for an administration order, what paperwork you need to give to the court and how joint debts are treated