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If you've been accused of child abuse
What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice.
Report human trafficking
How to identify and report human trafficking if someone you know is a victim of trafficking
If something is advertised at the wrong price
Your rights and options if something is wrongly priced on a label, advertisement or listing
Benefit overpayments
Causes of benefit overpayments and what to do if you've been told you've been paid too much
Getting paid less than minimum wage or living wage
Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're
Stop getting nuisance calls and texts
Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Buying a more energy efficient appliance
Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label.