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• If you disagree with your neighbour about a wall or fence

  Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Change of circumstances while you’re getting DLA

  You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• If you used to get tax credits

  Check what you can do now tax credits have ended. For example, claiming other benefits, challenging a decision and making sure your final payment is correct

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits

• What you can do with your pension pot

  What options you have for accessing the money in you personal or workplace pension pot

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Challenging a DLA decision - the tribunal hearing

  If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing