Search

• Challenging what the CMS says you should get

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• Stop getting nuisance calls and texts

  Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want

• Domestic abuse

  Find out what you can do when you're fleeing from violence in the home, including finding emergency accommodation

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee