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Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response
If you're sending the form back late
If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept
Check who's taken over your energy supply
If your energy supplier has gone bust, check which company has taken over your energy supply
Debt remedy tool
An online debt remedy tool from the debt advice charity StepChange Debt Charity to help you work out your options if you are in debt.
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
What the Autumn Budget 2026 means for you
The government will announce its Autumn Budget on Wednesday 28 October 2026. Find out what the Chancellor’s Budget means for you and your money
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Letter for repaying debt to your energy supplier
Use this template letter to help you write to your supplier and ask to pay your debt back in small payments