Search
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim
Work out which debts to deal with first
Check which of your debts are ‘priority debts’ that you should deal with first
If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes.
Preparing for your PIP assessment
Information to help you prepare for your Personal Independence Payment (PIP) assessment interview
If you think your ESA decision is wrong - mandatory reconsideration
How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal