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Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
Make an offer to non-priority creditors - joint letter
Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing.
Getting paid less than minimum wage or living wage
Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're
Stop getting nuisance calls and texts
Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Buying a more energy efficient appliance
Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label.
If the car you bought is still on hire purchase
Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement