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If you've overstayed your visa or leave
If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed
The council says you've had a Housing Benefit overpayment
Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment
Talking to your employer about a problem
Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer.
Contact us about a Universal Credit application
Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment
If HMRC says you’ve had a tax credits overpayment
How to check if HMRC are right about the tax credits overpayment and what to do next
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
What does net zero mean for you?
Check what the government target to reach net zero means for you and your home. Find out how to reduce your carbon footprint and how this might save you money
Check if you can get Pension Credit
Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit