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• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams

• Check your rights if you're made redundant

  Get advice on if you're being made redundant, if you're able to challenge the decision, taking voluntary redundancy and if you're laid off

• Personal Independence Payment

  Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Problem with a used car

  Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back

• Dealing with discrimination at work

  Check if you're being discriminated against in the workplace and find out how to take action

• Work out your budget

  Use a budgeting tool to help you understand what you’re earning and spending and where you might be able to cut costs