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While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Mortgage problems
Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you
Claiming Universal Credit
Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment
Problems with your energy bill
Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service