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• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• How changes to immigration rules might affect you

  The government announced its UK immigration white paper. Find out if the new rules affect your visa, or applications for indefinite leave or British citizenship

• Start dealing with your debts

  Overview and content list for start dealing with your debts. Get help collecting information about your debts, checking if you have to pay and more

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• If your ESA is ending because of the 1-year limit

  What you can do if your new style or contribution-based ESA is ending