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• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• After your possession hearing

  Check what the outcome of your court hearing means, and whether you can change a possession order

• Check Royal Mail collection and delivery times

  Check when Royal Mail will collect and deliver your post and what you can do if there’s a delay

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• Consumer

  Get advice on your consumer rights, including complaints and trading standards