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• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process.

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• Check your rights if you're dismissed

  Find out what to do if you're sacked from your job. Check if you can claim unfair dismissal

• Rights while pregnant or on maternity leave

  Information about your rights while pregnant or on maternity leave. Find out more about your rights while pregnant at work or on maternity leave.

• Rights while you're on maternity leave

  Check your legal rights on how your employer has to treat you when you're away from work on maternity leave.

• Taking action about human rights

  Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you.

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation.

• Rights while you're pregnant at work

  Check your legal rights on how your employer has to treat you when you're pregnant at work.

• Check your rights if you’re a subtenant

  Check your rights if your landlord wants to evict you or if their tenancy ends. Check what repairs your landlord is responsible for.