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• Reapply for Universal Credit

  Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Writing off some of your debt if you apply for an administration order

  Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off

• Getting PIP after you’ve reached State Pension age

  Check if you can claim Personal Independence Payment (PIP) after State Pension age, and the rules if your condition gets worse

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• Check your rights if you’re a subtenant

  Check your rights if your landlord wants to evict you or if their tenancy ends. Check what repairs your landlord is responsible

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages

• If you have damp or mould in your rented home

  The different types of damp, who is responsible for dealing with it and action you may be able to take

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs