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• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer.

• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy.

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months

• Making a tribunal claim

  Information about making a tribunal claim. Get help if you want to make a claim, preparing for a tribunal case, writing a witness statement and more.

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit.

• Help with your claim

  If you're applying for child benefits read our advice to help with your claim. Find out how to claim child benefits and check if changes affect your payment.

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer.

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do.

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information.