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You can't afford to top up your prepayment meter
Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit
If your flat isn't fire safe
Find out what to do if your landlord asks you to move out after a fire safety check
Grants and benefits to help you pay your energy bills
Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment
Q8 - getting around safely
Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question
Challenging a Universal Credit decision - mandatory reconsideration
If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision
Get help with gambling problems
If you're worried about your gambling, there are things you can do to get support. Find charities and services that can help with gambling problems
Your right to respect for private and family life
Explains how the right to respect for your family and private life is protected by article 8 of the Human Rights Act 1998 and when a public authority may be breach the article
Check how bankruptcy affects your money and bills
Find out what happens to your bank account when you’re bankrupt, how your bills might change and if you can keep money like your savings or pension