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Claim using a warranty or guarantee
How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print
WaterSure scheme – help with paying water bills
Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used
If someone's harassed you in housing
Find out if you can take action about harassment from someone involved in your housing
Challenging a homeless decision
Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision
Preparing for your JSA interview
Help with getting ready for your JSA interview and discussing your jobseeker's agreement
Switch energy supplier or tariff
Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman