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• If you get a witness summons

  What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court

• Check if your housing problem is discrimination

  Find out if your landlord, letting agent or someone else involved in your housing is discriminating against you under the law

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action

• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept