Search

• Struggling to pay your bills

  Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment

• Help with your Housing Benefit claim

  Help with your housing benefit claim. Check if you can get housing benefits, how much you can get, if a change affects your claim and how to claim

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Applying to the EU Settlement Scheme

  Information about applying to the EU Settlement Scheme. Get more information about the scheme and help preparing for your application

• Challenge a tax credits decision

  Challenge a tax credits decision Appealing a tax credits decision at a tribunal Challenging a working or child tax credits decision - mandatory reconsideration