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• Check if you're eligible for Universal Credit

  Check if you can get Universal Credit, a benefit you can claim if you’re on a low income or unemployed. Use our tool to check if you’re eligible

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• What to do if you don't get your maternity rights

  Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine