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• Problem with an app, software or download

  Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• How much Attendance Allowance you can get

  Find out how much Attendance Allowance you can get a week to help with your disability or health condition

• Challenging an Income Support decision

  Check what to do if you want to challenge or appeal an Income Support decision. You might still be able to do this even though Income Support has ended

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies