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• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Choosing and applying for a credit card

  Information on what to look out for when choosing and applying for a credit card

• Q11 - learning how to do tasks

  Help to fill in Q11: learning how to do tasks for your ESA application. Find out what this means and how to correctly complete the question

• Q2 - standing and sitting

  Help to fill in Q2: standing and sitting for your ESA application. Find out what this means and how to correctly complete the question

• Dealing with mortgage arrears

  What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Debt management plans - what you need to know

  Introduction to debt management plans, explaining what they are, how they work and who can get one.

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury