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• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• Moving to Universal Credit if you've got a migration notice

  You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support

• Tell your supplier if you need extra support

  Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut

• How to claim DLA for your child

  You can claim DLA to help with the extra costs you have if you have a disabled child or a child with a health condition. The money can be spent on anything.

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.

• Paying child maintenance

  Information about paying child maintenance. Find out more about paying through the CMS, challenging what they say you should pay and if you owe money.

• Step 1: take action when you get an eviction notice

  - explain it's discrimination under the Equality Act 2010 the type of discrimination, for example direct or indirect what you want, for example to stay in your home - if you’re asking for money, say how

• Deciding what action to take about discrimination

  Things to think about before taking legal action about discrimination. Checking the discrimination was unlawful and choosing the best course of action for you

• Step 1: try to settle your dispute

  asking for money, say how much you want and how you calculated that amount, if you’re asking for a reasonable adjustments, say what it is that they need to reply within  a certain time - this should

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty