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• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Credit rating - impact of an administration order

  Explains how having an individual voluntary arrangement could affect your ability to apply for credit

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury

• Benefits and help with council tax when you separate

  You might be able to get help with your living costs when you separate from your partner. Find out if you have a right to benefits or can get more