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553 results found for consumer rights faulty goods
Choosing your energy tariff
Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems
Complain about mis-sold PPI
How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought
If you can't pay your water bill
What can happen when you owe your water company money and what you can do about it. Check what actions you can take
Save money using your electrical appliances
Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills
What does net zero mean for you?
Check what the government target to reach net zero means for you and your home. Find out how to reduce your carbon footprint and how this might save you money
Using storage heaters and immersion heaters correctly
Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly
Using your smart meter’s in-home display
Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display
How to read your smart electricity meter
Find out how to get a reading from your smart electricity meter or your meter's in-home display