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Report human trafficking
How to identify and report human trafficking if someone you know is a victim of trafficking
Check if you can get special measures in court
Find out if you can get extra help giving evidence in court including getting help if you're worried about seeing the defendant
You might have to go to court as a witness
What to do if you've been told you might have to go to court as a victim or witness including information on who'll contact you about the trial
If you've been accused of child abuse
What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice
Your payment card was used without your permission – distance sales
What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain