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• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards

• Parental bereavement leave - what you're entitled to and how to get it

  Your right to take up to 2 weeks off work if your child dies, and how to arrange it with your employer

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs

• Q9 - controlling your bowels and bladder and using a collective device

  Help to fill in Q9: controlling your bowels and bladder and using a collective device. Find out what this means and how to correctly complete the question

• Pregnancy and maternity discrimination

  Check if you've been discriminated against because you're pregnant, breastfeeding or gave birth. Check if it counts as pregnancy and maternity discrimination

• What to do if you've been trafficked

  Your rights and how to get help if you are a victim of human trafficking or modern day slavery

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date