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553 results found for consumer rights faulty goods
Compare how much electrical appliances cost to use
Find out which appliances use more electricity
Switching energy supplier or tariff if you’re renting
Find out if you can switch supplier and whether you need to ask your landlord
Help with bills if you use alternative fuels
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD
Tell your supplier if you need extra support
Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer
If you’re struggling to pay your heat network bills
Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating
Check who's taken over your energy supply
If your energy supplier has gone bust, check which company has taken over your energy supply
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises