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• Step 1: Check it was because of a protected characteristic

  To check if you’ve been discriminated against under the Equality Act 2010, you can check if what you experienced was because of a protected characteristic

• If someone's harassed you in housing

  Find out if you can take action about harassment from someone involved in your housing

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Maternity pay - what you're entitled to

  Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance

• If you get a ‘section 8’ eviction notice

  Know when your landlord can give you a section 8 notice, check your section 8 notice is valid and find out what to do if it's not valid

• Preparing an employment tribunal case

  Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim

• Registering a civil partnership

  Information on how to register a civil partnership covering who can register, the cost of registering and special rules for sick and disabled people and people from abroad