Search

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• Selling a home

  Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• Check if you can apply for homeless help

  Find out if you can apply for homeless help - including what the council will look at to decide if you qualify for help

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Changing your claimant commitment

  Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim

• If your employer hasn’t paid you what they owe you

  Check what to do if your employer hasn’t paid you, has underpaid you, or has deducted money from your pay

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating