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• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• If your energy supplier has increased your direct debit payments

  Why your payments may go up, checking your payments are correct, agreeing new monthly payments

• Who's breaching your human rights?

  Explains how the Human Rights Act 1988 protects you from a public authority, or private organisation carrying out a public function

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• Your right to life

  Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached

• Getting a Universal Credit budgeting advance

  Find out how to get a Universal Credit budgeting advance, a loan for emergency and one-off expenses. Who’s eligible, how much you'll get and how to apply