Search

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow