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• Check Royal Mail collection and delivery times

  Check when Royal Mail will collect and deliver your post and what you can do if there’s a delay

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• If your employer refuses to pay you sick pay

  Check what to do if you're entitled to get sick pay but your employer won't pay you

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• Taking action about human rights

  Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

• Claiming constructive dismissal

  Find out what you should think about before deciding to resign and claim constructive dismissal

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad

• If you disagree with your neighbour about a tree or hedge

  Check what to do if a neighbour’s tree is affecting your property - for example if its branches are overhanging into your garden