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Letter to confirm the DWP has given you more time to send your PIP claim form
Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form
Parental bereavement leave - what you're entitled to and how to get it
Your right to take up to 2 weeks off work if your child dies, and how to arrange it with your employer
Letter to ask for a refund or alternative when a package holiday is changed
Use this letter to ask for a refund or alternative if a package holiday you're going on has been changed
Letter to cancel or return goods bought online, over the phone or by mail order
Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period
Claiming compensation if you were moved to prepayment without permission
Check if you're owed compensation if your energy supplier moved you to prepayment without your permission between 1 January 2022 and 31 January 2023
Preparing to challenge your eviction if you've been discriminated against
Find out how to stop your eviction if your landlord has discriminated against you
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015
Letter to complain about misdescribed goods bought from a private seller
Use this template letter to complain about something you bought from a private seller
Letter to complain about your energy supply being switched without your agreement
Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015