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• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• How income, debts and belongings are assessed for a debt relief order

  Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Reducing your monthly mortgage payments

  Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Check your rights if you're an excluded occupier

  Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Check if you can increase your income

  Check you’re getting all the money you’re entitled to - including benefits, grants from charities and the Household Support Fund scheme