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Get specialist immigration advice
Check what help you can get from Citizens Advice or find a specialist immigration adviser
Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products
Consumer
Get advice on your consumer rights, including complaints and trading standards
Check if a change affects your Child Benefit
Check which changes in circumstance to report to HMRC and how the changes will affect your Child Benefit. Find out if you're affected by the high income tax charge
Dealing with rent arrears
Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled
How to claim Housing Benefit
How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too
Challenging an Attendance Allowance decision - mandatory reconsideration
You can challenge your Attendance Allowance decision if you think the decision is wrong. Read our guidance and tips on asking for mandatory reconsideration
Changing your mind about something you've bought
What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange