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Paying for water without a meter
How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge
Getting your ESA decision after an assessment
Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment
What to do if you've been sanctioned while on Universal Credit
Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan
If you get a ‘section 8’ eviction notice
Know when your landlord can give you a section 8 notice, check your section 8 notice is valid and find out what to do if it's not valid
Choosing and applying for a credit card
Information on what to look out for when choosing and applying for a credit card
Carers: help and support
Help and support available for carers including social care needs assessments and financial help
Cancelling building or decorating work
When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company