Search
Personal loans
Information about secured and unsecured personal loans, how they work and how to compare different loan products.
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
What's the public sector equality duty?
What the public sector equality duty is and how public authorities must comply with it to make sure no-one is disadvantaged by their policies or decisions
Tell your supplier if you need extra support
Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans
Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed
Critical illness insurance
Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy.
Complain to the Energy Ombudsman
When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier