Search
Working and child tax credits
Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision
If your post or parcel has been lost, damaged or delayed
Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen
Discrimination at work because of pregnancy or maternity
Check if you've been discriminated against because you're pregnant, had a pregnancy-related illness or took maternity leave. Check if it counts as pregnancy and maternity discrimination under the Equality Act
Check if your agency is paying you the right amount
Find out what pay you should get and what fees your agency can charge you
Check if you're eligible for PIP
Conditions you have to meet to get Personal Independence Payment (PIP), a benefit that helps with extra costs if you're ill, have a disability or mental health issues
Reapply for Universal Credit
Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again
If you haven’t received an accurate energy bill in a while
What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill.
Your child arrangements aren't working
Getting help and going to court if your child arrangements aren't working