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• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Fill in the ESA capability for work form

  Detailed information on how to fill in your ESA50 claim form, including advice for each question and tick box

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

• Check if you can pay less on your water bills

  Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed

• How to claim Attendance Allowance

  You can claim Attendance Allowance to help you stay independent for longer if you have an illness or disability. The money can be spent on anything

• Resigning from your job

  Check your options before you decide to resign. Check the best way to resign

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Choosing and applying for a credit card

  Information on what to look out for when choosing and applying for a credit card

• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR