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• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Dealing with your energy supply when you move business premises

  Steps to take when moving in or out of business premises. Proof of change of tenancy documents required

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• Q18 - eating and drinking

  Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question

• Check if your business is a microbusiness or a small business

  We provide official energy advice for microbusinesses and small businesses. Check our guidance to find out if your business is a microbusiness or a small business.

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Taking action about human rights

  Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor