Search

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do

• Help with your PIP review form

  What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters.

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans.

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses.

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Dividing up money and belongings when you separate

  If you and your partner separate, you need to decide how to divide your home and your pension. You also need to divide possessions and money in bank accounts