Search

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration.

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision.

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment.

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed.

• Help with debt and rent arrears on Universal Credit

  You might be able to get financial help if you're on Universal Credit and are in debt, have rent arrears or are struggling with money.

• Check if you can get Pension Credit

  Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit.

• Credit rating - impact of debt relief order

  Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future.

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim.

• If you’re struggling to pay your credit card

  Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have.

• Start the work capability form for Universal Credit

  To apply for Universal Credit if you can't work because you're sick or disabled, you'll need to complete the work capability (UC50) form.